Simply Dreams 100-Day Sleep Trial

Comfort Crafted by Nature

Simply Dreams 100-Day Sleep Trial

At Simply Dreams, we believe that finding the perfect mattress should be a stress-free experience. That's why we offer a 100-day sleep trial on all our mattresses. This trial period allows you to fully experience the comfort and support of your new mattress in your own home. If you find that the mattress firmness isn’t quite right, we offer options to adjust it to your liking.

Mattress Core Exchange:

● First Exchange: During the first 100 days, if you find that your mattress is too firm or too soft, you can request a free mattress core exchange to better match your comfort preference. We recommend that you try the mattress for at least 30 days to allow your body to adjust before initiating the exchange.

● Second Exchange: If the mattress still doesn’t feel right after the first exchange, we can facilitate a second core exchange. However, a nominal fee of S$150 will be charged to cover third-party transport costs.

● Timing: The timing of the exchange would depend on the availability of the cores.

● Exclusions: This 100-day trial and core exchange service do not apply to custom- made mattresses or bedding accessories.

Returns:

● If, after the core exchanges, you still find that the mattress does not meet your comfort needs, you can return it for a refund. We will arrange to pick up the mattress and refund your purchase amount, minus a S$300 fee to cover third-party transport costs.

● Condition for Return: To qualify for a return, the mattress must be clean, undamaged, and in good condition as determined by our team upon inspection. Once the mattress is collected, the refund will be processed within 3 working days and credited back to your bank account within 7 days.

At Simply Dreams, we are committed to ensuring you find the perfect sleep solution.

Our 100-day sleep trial is designed to give you peace of mind as you explore what works best for your sleep comfort.